Your monitoring experts can aid in streamlining an emergency
An alarm will likely be disorienting when they trigger -- even moreso if they go off when you’re asleep. But if you placed a monitored alarm system, you only have to think about one event: moving your loved ones to out of harm’s way.
This is because your monitoring professional also answers your tripped detectors. Within a minute, they will call you to ensure you are safe and help assess the scene. Then, they will contact emergency departments and send them to your home. They can even help talk you through your crisis if you need to know what to do.
Monitoring secures more than your security alarms
Your Salem monitored alarm system protects more than an break-in. Your smart home may also react to fire, carbon monoxide, or excessive water with the right devices. By adding a monitored fire alarm or smoke detector, you can get emergency responders to respond whether you're home or away. Your monitoring team can even react to health-related concerns -- like pains in the chest or a sudden fall -- with a monitored medical pendant.
Emergency services come quicker with a monitored alarm system
Your monitoring team will answer any tripped alarm in mere moments. They'll first call you to make sure you're out of harm’s way and then can coordinate emergency services on your behalf. This sleek approach is far easier than calling emergency dispatch yourself after you reached your loved ones and got to safety. Seconds make a difference in any emergency, and Vivint makes sure you get help as soon as possible!
Monitoring keeps an eye on your home 24/7
Unfortunately, a loud alarm bell doesn’t achieve much when you’re not home. However, your Vivint monitoring team remains on alert 24/7. They'll answer to any alert that you can't and will also keep you in-the-know every part of the process. It’s easier when you're flexible and can speed home after seeing a text notification, but it's critical when you're out of town and simply cannot get back to handle the situation.